In short
For most small businesses, QuickBooks Online is the safest all round choice, Xero suits growing teams that want unlimited users, and FreshBooks is the easiest pick for freelancers who mainly send invoices and track time. If your budget is close to zero, Wave and Zoho Books offer free plans that handle the basics well for very small operations.
Choosing small business accounting software looks simple until you open five pricing pages and find that every product claims to do everything. In practice, the differences show up in a handful of places: how well the software connects to your bank, how it handles invoices and sales tax, whether it can run payroll, and what it costs once you outgrow the entry plan. I have spent the better part of 14 years watching small retailers, agencies and solo consultants pick, regret and replace their books software, and the pattern is consistent. People buy for features they never use and overlook the ones that save them hours each month.
This guide compares the five tools that come up most often for small businesses and freelancers, explains what each one is genuinely good at, and gives you a short process for choosing and switching without losing data.
What does small business accounting software actually do?
Small business accounting software is an application, usually delivered through a web browser and a phone app, that records the money coming into and going out of your business and turns those records into reports you and your accountant can use. At minimum, a good tool should cover four jobs.
- Bank feeds: an automatic connection to your business bank account and cards that imports transactions daily, so you categorize them instead of typing them in.
- Reconciliation: the monthly check that your software balance matches your bank statement, which catches missing or duplicated entries.
- Invoicing and bills: creating and sending invoices to clients, recording bills from suppliers, and tracking who owes what.
- Financial reports: the profit and loss statement (income minus expenses over a period), the balance sheet (what you own and owe at a point in time) and cash flow reports.
Two terms come up constantly. Double entry accounting means every transaction is recorded in two accounts, for example cash goes down and office expenses go up, which keeps the books balanced and makes errors easier to spot. All five tools below use it behind the scenes. The chart of accounts is the list of categories your transactions are sorted into, such as rent, software subscriptions or sales revenue. You also need to know whether you use cash basis accounting (record income when paid) or accrual basis (record income when invoiced). Most freelancers use cash basis; businesses holding inventory often need accrual.
Which accounting software is best for small businesses and freelancers?
The table below summarizes where each product fits. Prices are rough monthly estimates for the entry paid plan in US dollars before promotional discounts. Vendors adjust pricing often, so treat these as a starting point and check the current figure before you commit.
| Software | Best for | Entry price (estimate) | Users on entry plan | Payroll |
|---|---|---|---|---|
| QuickBooks Online | Most small businesses that work with an accountant | About $35 to $40 per month | 1 | Paid add on |
| Xero | Growing teams, businesses with several staff in the books | About $20 to $30 per month | Unlimited | Through Gusto in the US |
| FreshBooks | Freelancers and service businesses billing by the hour | About $20 to $25 per month | 1 | Through Gusto |
| Wave | Very small businesses on a tight budget | Free starter plan, paid tier around $15 to $20 | Multiple | Paid, limited states |
| Zoho Books | Businesses already using Zoho apps or wanting a strong free plan | Free for low revenue, paid from about $15 to $20 | 1 to 3 depending on plan | Zoho Payroll, limited regions |
QuickBooks Online
QuickBooks Online from Intuit is the default for a reason. Most US accountants and bookkeepers know it well, which makes handing over your books at tax time faster and often cheaper. Its bank feeds are reliable, its rules for automatically categorizing repeat transactions are mature, and its report library is deep. The downsides are price, which climbs steeply on higher tiers, and a single user limit on the entry plan. Intuit also offers a lighter plan aimed at solo operators that focuses on income, expenses and estimated quarterly tax, which can work for freelancers who do not send many invoices.
Xero
Xero is the main rival to QuickBooks and is especially popular in the UK, Australia and New Zealand. Its standout feature is unlimited users on every plan, so your partner, bookkeeper and accountant can all log in without extra seats. Bank reconciliation is clean and fast. The catch is that the cheapest plan caps how many invoices and bills you can send each month, so a busy business will need the middle tier sooner than expected.
FreshBooks
FreshBooks started as an invoicing tool and still feels like one, which is a compliment if you are a designer, consultant or contractor. Time tracking, project billing, client retainers and polished invoices are its strengths. Its accounting reports are adequate but less flexible than QuickBooks or Xero. Plans are priced partly by the number of clients you bill, so check that limit carefully.
Wave
Wave offers free accounting and invoicing, earning its money from payment processing and paid upgrades. For a side business or a new freelancer, it covers bank connections, invoices and basic reports at no cost. You will hit limits on automation, integrations with other apps and support, and payroll is only available in some US states.
Zoho Books
Zoho Books is an underrated option with a genuinely useful free plan for businesses under a revenue threshold. It handles inventory, multiple currencies and workflow automation better than you would expect at its price. It shines most if you already use Zoho for customer management or email.
How much should you expect to pay?
As a practical estimate, a freelancer can run well on $0 to $25 per month. A small business with a few employees, payroll and sales tax obligations typically spends $50 to $150 per month once payroll and a middle tier plan are added. Watch for three cost traps:
- Introductory discounts that last three to six months, after which the price can double.
- Payroll fees charged as a base fee plus a per employee amount, which often cost more than the accounting plan itself.
- Payment processing fees on card and bank payments taken through invoices, usually a few percent per card transaction.
Remember that a good bookkeeper costs more per hour than most of these tools cost per month. Software that saves your accountant two hours at the end of the year usually pays for itself.
Which features matter most for your type of business?
Rather than comparing feature lists line by line, match the tool to how your business earns money.
- Service freelancers: prioritize invoicing, time tracking, automatic payment reminders and mileage or expense capture from receipts. FreshBooks or Wave fit well.
- Small retailers and online stores: look for inventory tracking, sales tax calculation and a direct integration with your store platform and payment processor. QuickBooks Online and Zoho Books are stronger here.
- Agencies and teams: look for project profitability, several user seats and approval workflows. Xero and QuickBooks Online are the usual picks.
- Businesses with employees: payroll that files taxes automatically is worth paying for. Confirm it covers every state or country where you have staff.
- International clients: check that the plan you choose supports multiple currencies, since it is often reserved for higher tiers.
Should freelancers use different software than small businesses?
Often, yes. A freelancer with a single income stream rarely needs a full chart of accounts, inventory or user permissions. What they need is fast invoicing, a clean separation of business and personal spending, and a reasonable estimate of quarterly taxes. Paying for a full small business plan in that situation mostly buys complexity.
The moment to upgrade is when you hire someone, register for sales tax, start holding stock or bring in a business partner. At that point a tool built for small businesses, with proper reconciliation and accrual reporting, starts to earn its price. Choosing a vendor that offers both a light plan and a full plan, such as QuickBooks or Zoho, makes that move easier because your data stays in one place.
How do you set up or switch accounting software without losing data?
Switching is less painful than most owners fear if you follow a clear order.
- Pick a clean start date, ideally the first day of a new month or financial year, so reports do not split mid period.
- Export your existing data, including customer and supplier lists, open invoices, unpaid bills and a trial balance as of the start date.
- Use a free trial to connect your bank, import contacts and test two or three real invoices before paying.
- Enter opening balances from the trial balance, ideally with your accountant, so the new books start in agreement with the old ones.
- Run both systems in parallel for one month if you can, then reconcile the new one against your bank statement.
- Keep read only access or archived exports from the old tool for at least as long as your tax authority requires you to keep records.
The best accounting software is the one you will open every week. A tool you check for ten minutes on Friday beats a more powerful one you avoid until tax season.
The bottom line
If you want one answer, start with QuickBooks Online when you work closely with an accountant, Xero when several people need access, and FreshBooks when you are a freelancer who lives in invoices and timesheets. If cash is tight, Wave or the Zoho Books free plan will carry you until your business has more moving parts. Whatever you choose, use the free trial with your real bank account and real clients before you pay, because how the tool feels in week one is a strong predictor of whether you will still be using it in year two.
Frequently asked questions
Written by
Marcus Delacroix-WhitfieldSenior technology and retail analyst, 14 years
Marcus spent 9 years in product and pricing roles at two mid sized e-commerce companies before moving into independent analysis. He has tested more than 300 consumer gadgets and AI tools, and tracks how small businesses actually adopt them, including what they cost per month and where they save time. At Freshmane he writes buying guides and plain language explainers on AI for shoppers and owners of small firms.


